Core

Interviews the human once into clients/_me/profile/person.md and each business once into clients/<business-slug>/profile/master.md, leaving connection keys empty until connected.

Re-verifies a completed skill or squad run against that skill's own declared QC gates before it is reported done; runs the skill's own escalation ladder on failure; pauses and writes a needs-me item when the ladder is exhausted.

Builds, registers, and runs a brand-new skill in the house format the instant /shai finds no registry owner for a request; the new skill gets no Contract A ledger number and is recorded under Roster changes.

Appends dated, sourced observations after every run, promotes stable facts into profiles only through a one-commit confirmation gate, and keeps goals.md and forecast.md current per workspace.

The concierge and orchestrator: routes every request to the owning skill or squad via the registry, executes it inline, raises approvals, runs /qa-inspector after squad runs, calls /squad-builder when no owner is found, and delivers the digest.

Composes the morning brief from what the workspace already knows — last night's runs, what finished, what needs the owner, spend, today's armed tasks, the first approval waiting — in the persona's digest voice, and hands it to the dashboard, a text or a call in SHAI's voice.