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SMS terms

Last updated October 1, 2026. These terms cover the text messages and calls Summit Holdings And Investments LLC, doing business as SHAI sends from SHAI's number. By opting in, you agree to them.

1. Program name and description

Program name: SHAI. Sender: Summit Holdings And Investments LLC, doing business as SHAI.

SHAI is an AI assistant for people running their own lives and businesses. Its text messages are about the person's own account: approvals SHAI needs from them, things that need them, the results of work and scheduled tasks they asked for (such as a morning brief), SHAI's replies when they text it, and a one-time code to confirm their number, sent only when they ask for it in Settings. With their own separate opt-in, SHAI also sends calendar reminders, a morning summary and texts about date plans they ask SHAI to arrange, with a link to the plan on meetshai.com and the venue's phone number (usually 1–4 messages a day), and fitness and meal texts (usually 3–7 messages a day). Every text says it is from SHAI, and the only links in them are to meetshai.com.

2. How you opt in

Texting is never required to create an account or to use SHAI. Only SHAI's own account holders opt in, inside their meetshai.com account, by ticking a box themselves. Those screens are behind a sign-in, so each box is shown below: where it is, its exact wording, a picture before and after it is ticked, and the confirmation text it sends.

  • Every texting box names SHAI (meetshai.com) as the sender and says what the texts are about.
  • It says how often: Message frequency varies, or the usual number a day.
  • It says Message and data rates may apply and Reply STOP to opt out, HELP for help.
  • It says consent is not a condition of using SHAI or of any purchase, and links to these terms and the privacy policy.
  • It starts unticked, is optional, and is for texts only: calls have their own box. Each opt-in is saved with its exact wording and the time.

2a. Account texts: setup and Settings → Phone

Where: setup, "Where does SHAI reach you?" (/welcome/reach), and Settings → Phone, beside "SHAI may text me".

Exact wording beside the box: "I agree to receive recurring automated text messages from SHAI (meetshai.com) at this number about my own account: approvals, things SHAI needs from me, results of work and scheduled tasks I asked for (like a morning brief), replies when I text SHAI, and a code to confirm this number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of using SHAI or of any purchase." SMS terms · Privacy policy

Confirmation text, sent at once: "SHAI: you're signed up for texts from SHAI about approvals, things it needs from you, results of work you asked for and replies to your texts. Msg frequency varies. Msg & data rates may apply. Help: contact@meetshai.com. Reply HELP for help, STOP to opt out."

Setup, Where does SHAI reach you?: separate unticked boxes for texts and for calls, each with its wording and links to the SMS terms and privacy policy.
Before: as the person first sees it — every box unticked. Setup (/welcome/reach): separate texts and calls boxes.
Setup, Where does SHAI reach you?: the texts box ticked by the person, the calls box still unticked.
After: the person ticked this box themselves. Setup (/welcome/reach): texts ticked, calls not.
Settings, Phone: every box unticked, beside the wording and links to the SMS terms and privacy policy.
Before: as the person first sees it — every box unticked. Settings → Phone.
Settings, Phone after saving: texts on, and the consent record showing the exact wording agreed to and when.
After: the person ticked this box themselves and pressed Save. Settings → Phone: texts on, wording and time recorded.

2b. Calendar reminder texts

Where: setup's optional dates step (/welcome/dates) and Settings → Reminders, beside "Text me reminders".

Exact wording beside the box: "I agree to receive recurring automated reminder text messages from SHAI (meetshai.com) about my own calendar: a morning summary, a text on the day and an hour before events, daily nudges for up to 7 days before birthdays, holidays and plans until I confirm them, and texts about date plans I ask SHAI to arrange. Usually 1–4 messages a day. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of using SHAI or of any purchase, and I can turn reminders off in Settings." SMS terms · Privacy policy

Confirmation text, sent at once: "SHAI: calendar reminder texts are on: a morning summary, event, birthday and holiday reminders, and date plans you ask for. Usually 1-4 msgs/day. Msg & data rates may apply. Help: contact@meetshai.com. Reply HELP for help, STOP to opt out."

The optional dates step: the Text me reminders box unticked, beside its wording and links.
Before: as the person first sees it — every box unticked. Reminders during setup (/welcome/dates).
The optional dates step: the Text me reminders box ticked by the person.
After: the person ticked this box themselves. Reminders during setup (/welcome/dates).
Settings, Reminders: separate unticked boxes for reminder texts and calls, with links.
Before: as the person first sees it — every box unticked. Settings → Reminders: separate texts and calls boxes.
Settings, Reminders after saving: reminder texts on, with the date they were turned on.
After: the person ticked this box themselves and pressed Save. Settings → Reminders: reminder texts on.

2c. Fitness plan texts

Where: the Fitness page (/fitness), beside "Text me my fitness plan".

Exact wording beside the box: "I agree to receive recurring automated fitness plan text messages from SHAI (meetshai.com): today's workout and meals, a reminder at each meal and workout time I set, and what SHAI changed in my plan after I text what I ate. Usually 3–7 messages a day. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of using SHAI or of any purchase, and I can turn these texts off on the Fitness page." SMS terms · Privacy policy

Confirmation text, sent at once: "SHAI: fitness plan texts are on: your workout and meals at the times you set. Usually 3-7 msgs/day. Msg & data rates may apply. Help: contact@meetshai.com. Reply HELP for help, STOP to opt out. General guidance, not medical advice."

The Fitness page: every box unticked, beside the wording and links to the SMS terms and privacy policy.
Before: as the person first sees it — every box unticked. Fitness (/fitness).
The Fitness page after saving: fitness texts on.
After: the person ticked this box themselves and pressed Save. Fitness: fitness texts on.

2d. Calls, and the number on About you

Calls are separate boxes and turn on no texts: in setup and Settings → Phone, "I agree that SHAI may call this number about my own work, outside the quiet hours I set. Each call says it is an AI assistant."; in Settings → Reminders, "I agree that SHAI may call this number about a holiday or birthday when its reminders begin (a week ahead unless I change it), and when SHAI books a date plan for me. Each call says it is an AI assistant. Consent is not a condition of using SHAI, and I can turn reminder calls off in Settings."

The mobile number asked for on About you turns on no texts or calls, as that screen says.

About you: first name, last name and mobile number, with the note that the number does not switch on texts or calls.
Before: as the person first sees it — every box unticked. About you (/welcome/about): the number alone turns on no texts.

3. Opting out

You can cancel the SMS service at any time. Just text "STOP" to the number that messaged you (STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT and OPT OUT work too). After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You can also turn texts and calls off in Settings at any time.

4. Rejoining

If you want to join again, reply "START" (or UNSTOP) to the same number, or sign up as you did the first time and we will start sending SMS messages to you again.

5. Help

If you are experiencing issues with the messaging program you can reply with the keyword HELP (or INFO) for more assistance, or you can get help directly at contact@meetshai.com.

6. Carrier liability

Carriers are not liable for delayed or undelivered messages.

7. Message frequency and rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies with what you ask SHAI to do. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

8. Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have any questions regarding privacy, please read our privacy policy: https://www.meetshai.com/legal/privacy

9. Contact

Summit Holdings And Investments LLC, doing business as SHAI. Email contact@meetshai.com.