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SHAI vs Lindy

Both connect to thousands of tools. SHAI is a team of specialist agents with one concierge in front: you command it by chat, voice, phone, text, email or Slack, connect your own accounts at the vendors' own prices, and pay for access rather than for credits. Lindy is one Slack-native teammate, priced per user in monthly credits.

Last verified 2026-10-01every row proved

Facts about Lindy are quoted from Lindy’s own pages on the dates shown. Facts about SHAI name the file in this repository that proves them. Nothing on this page is an opinion about Lindy.

Lindy's pricing and integrations pages are the sources for every row below, read on 2026-10-01. Rows §C.9 asks for that those pages do not state — deliverables, code, CRM depth, video and data exit — are absent rather than guessed.

What SHAI brings

A team of specialists, with one concierge in front

103 specialist agents in 11 squads — sales, ads, content, CRM, websites, strategy, travel and more — each a written file you can open. SHAI, the concierge, takes every request and hands it to the agent that owns it, so you never have to choose one.

docs/agent-registry.json · docs/agent-registry.md · .claude/skills/shai/SKILL.md

Command it from wherever you are

Type or talk out loud on the platform, call or text SHAI's number from your verified phone, send it an email, mention @SHAI in Slack, or type /shai in Discord. Every one of them starts the same work, under the same limits and the same approval rules.

platform/apps/web/src/app/(portal)/chat/page.tsx · platform/apps/web/src/components/talk-to-shai.tsx · platform/apps/comms/src/sms.ts · platform/apps/comms/src/email/service.ts · platform/apps/comms/src/slack/service.ts · platform/apps/comms/src/discord/commands.ts

You pay for access, not marked-up tokens

Your plan pays for SHAI. Runs use your own model key and the model vendor bills you directly at its own price, with nothing added on top. Every tool you connect is your own account, at that vendor's own price.

platform/apps/web/src/content/pricing.ts · platform/packages/billing/src/index.ts

Thousands of tools, set up step by step

3,254 tools in the catalogue · every one connectable on this deployment today: 3,188 through Pipedream, 47 built into SHAI and 19 with your own sign-in at the vendor · 98 of them written up with their price and their steps. Setup walks you through the tools a business starts with, step by step — what each one costs, why it matters and what stops working without it — in budget bundles from Free to Everything, so you connect what your plan needs and nothing more.

docs/tools/integration-catalog.json · docs/tools/connection-guide.md · docs/tools/tools.json · platform/apps/web/src/app/(portal)/setup/page.tsx

Nothing hidden

Every agent is a file you can read. Every scheduled task shows its projected monthly cost before you save it, usage shows what each run used, and every approval is kept in an audit log you can download.

.claude/skills/shai/SKILL.md · platform/apps/web/src/server/routers/tasks.ts · platform/apps/web/src/app/api/usage.csv/route.ts · platform/apps/web/src/app/api/audit.csv/route.ts

Audiences, built to the last detail

Describe your ideal customer and get exactly them: people by age, income, home value, interests and life events such as new movers and new homeowners, or businesses by industry, title, size and revenue, down to a ZIP code or a radius. The count and the price come before you buy, and the list goes straight to Pitch Studio, Organic Outreach or GoHighLevel.

docs/handbook.md · platform/apps/web/src/content/feature-availability.ts

Pitch Studio, for winning clients

If you sell to other businesses, Pitch Studio finds businesses to pitch, scans their public website for where calls and enquiries slip away, builds a demo trained on their site, and writes the proposal.

.claude/skills/pitch-studio/SKILL.md · platform/apps/web/src/app/(portal)/pitch-studio/page.tsx · platform/apps/web/src/server/pitch/scan.ts

Life OS, for the owner as well as the business

A personal squad for the rest of your week — fitness and food, sleep, dates and celebrations, personal time, reading and your smart home — with one planner that keeps your calendar.

docs/agent-registry.json · .claude/skills/life-planner/SKILL.md · .claude/skills/fitness-nutrition/SKILL.md

A Marketplace of ready-made squads

44 free squads, one for each trade SHAI has a playbook for, plus skills other SHAI users have written. A person reads every listing before it goes up, and installing one gives you your own copy to change as you like.

platform/apps/web/src/server/marketplace.ts · platform/apps/web/src/server/shelf-seeds.ts · platform/apps/web/src/app/(portal)/marketplace/page.tsx

A team, or one teammate

SHAI

done

103 specialist agents in 11 squads, each a written file you can open and change, with a concierge that routes every request to the agent that owns it — rather than one assistant carrying every skill.

docs/agent-registry.json · docs/agent-registry.md · .claude/skills/shai/SKILL.md

Lindy

One Slack-native teammate in threads and mentions, with 40+ skills plus the option to create your own.

https://www.lindy.ai/pricing — read 2026-10-01

Where it lives

SHAI

done

The SHAI platform, where you type or talk out loud; a phone number you can call or text; email; and a Slack app that answers when you mention @SHAI.

platform/apps/web/src/app/(portal)/chat/page.tsx · platform/apps/comms/src/index.ts · platform/apps/web/src/server/routers/slack.ts

Lindy

Slack threads and mentions, and iMessage with your assistant 24/7.

https://www.lindy.ai/pricing — read 2026-10-01

How it reaches you

SHAI

done

A chat message, a phone call, a text or an email, by the route and in the hours you chose — with consent recorded before anything is sent, and a call placed to you when a decision cannot wait.

platform/apps/comms/src/index.ts · platform/apps/comms/src/discord/commands.ts · platform/apps/comms/src/teams/app.ts · platform/apps/web/src/content/onboarding.ts · docs/compliance.md

Lindy

In Slack and over iMessage, with daily briefs, nudges and catch-ups. Its pricing page describes no phone calls.

https://www.lindy.ai/pricing — read 2026-10-01

Integrations

SHAI

done

3,254 tools in the catalogue · every one connectable on this deployment today: 3,188 through Pipedream, 47 built into SHAI and 19 with your own sign-in at the vendor · 98 of them written up with their price and their steps. Every entry has a page of its own at /integrations/<slug> carrying the first-party source its route was read from and the date it was read, and the ones SHAI cannot route honestly stay on the list and say why.

docs/tools/viktor-integrations-2026-09-16.md · docs/tools/integration-catalog.json · docs/tools/tools.json · platform/apps/web/src/content/integrations.ts · platform/apps/web/src/content/integration-catalog.ts · tools/catalog-validate.mjs · platform/packages/connectors/src/index.ts

Lindy

1,000+ integrations, with a directory listing 1,400+, and any MCP server; its pricing page describes this as thousands of integrations.

https://www.lindy.ai/integrations — read 2026-10-01

Tasks and proposals

SHAI

done

A cadence stated in plain words with a per-task model and a projected monthly cost shown before it saves, and a trade's own playbook proposes the first ones paused for approval, rather than a routine the owner has to design unassisted.

platform/apps/web/src/server/routers/tasks.ts · platform/packages/proposals/src/index.ts · docs/playbooks/hvac.json

Lindy

Scheduled routines, and meeting scheduling, prep and follow-up.

https://www.lindy.ai/pricing — read 2026-10-01

Approvals

SHAI

done

Moving money and deleting anything stop and ask; connecting a tool is the approval for the rest. You answer with a button on the platform or in Slack, out loud, or by replying to the text or email with its code — and every decision is in the audit log with how it was made.

platform/apps/comms/src/ladder.ts · platform/apps/comms/src/approval-replies.test.ts · platform/apps/web/src/app/api/audit.csv/route.ts

Lindy

Anything with outside impact — sending an email, updating a ticket, posting to another channel, publishing a doc — waits for approval; read-only lookups from approved sources do not.

https://www.lindy.ai/pricing — read 2026-10-01

Model choice

SHAI

done

Your keys, your choice of model for every kind of work, Claude for the thinking by default. SHAI's own reasoning runs on Claude on your own Anthropic key: its agent runs through the Claude Agent SDK and its live conversation through Anthropic's own Messages API, and each of those runs only Claude. The bulk work — extracting, summarising, classifying, first drafts and checks — runs on whichever model you choose, on your own OpenAI, Google, DeepSeek, OpenRouter, Grok (xAI) or Perplexity key, and web research with cited sources can run on your own Perplexity key. SHAI does not claim to run its own reasoning on any model you like, because nothing it is built on can.

platform/packages/models/src/policy.ts · platform/packages/models/src/models.test.ts

Lindy

Model agnostic: pick your model of choice for each task, with most major models available.

https://www.lindy.ai/pricing — read 2026-10-01

Pricing, and who pays for tokens

SHAI

done

A plan that pays for the platform rather than a per-user credit bundle. Runs use your own model key, billed by the model vendor directly at its own price, with nothing added on top and no credits to run out of mid-month.

platform/apps/web/src/content/pricing.ts · platform/packages/billing/src/index.ts

Lindy

Per user per month in credits: Plus $29.99 for 3,000 credits, Pro $99.99 for 15,000, Max $199.99 for 35,000, and Enterprise through sales. Every seat adds its credits to one shared pool, and credits do not roll over.

https://www.lindy.ai/pricing — read 2026-10-01

Where Lindy is the better pick

  • If your team already works in Slack and wants one shared teammate in its threads, Lindy is built for exactly that, and teammates who join through Slack get their first week free.
  • If you want to pick a different model for each task, Lindy says most major models are available. SHAI's own reasoning runs on Claude and it says so rather than claiming otherwise.
  • If your procurement asks for specific compliance certifications, Lindy lists the ones it holds on its pricing page. Check them against your own list before choosing.
  • If you want to talk to your assistant over iMessage, Lindy offers that and SHAI does not; SHAI texts by SMS instead.

Sources

Every one of these is Lindy’s own page. If something here is out of date or wrong, tell us and it is corrected with a new date rather than quietly edited.