SHAI vs ChatGPT

103 specialist agents in 11 squads — sales, ads, content, CRM, websites, strategy, travel and more — each a written file you can open. SHAI, the concierge, takes every request and hands it to the agent that owns it, so you never have to choose one.

docs/agent-registry.json · docs/agent-registry.md · .claude/skills/shai/SKILL.md

Type or talk out loud on the platform, call or text SHAI's number from your verified phone, send it an email, mention @SHAI in Slack, or type /shai in Discord. Every one of them starts the same work, under the same limits and the same approval rules.

platform/apps/web/src/app/(portal)/chat/page.tsx · platform/apps/web/src/components/talk-to-shai.tsx · platform/apps/comms/src/sms.ts · platform/apps/comms/src/email/service.ts · platform/apps/comms/src/slack/service.ts · platform/apps/comms/src/discord/commands.ts

Your plan pays for SHAI. Runs use your own model key and the model vendor bills you directly at its own price, with nothing added on top. Every tool you connect is your own account, at that vendor's own price.

platform/apps/web/src/content/pricing.ts · platform/packages/billing/src/index.ts

3,254 tools in the catalogue · every one connectable on this deployment today: 3,188 through Pipedream, 47 built into SHAI and 19 with your own sign-in at the vendor · 98 of them written up with their price and their steps. Setup walks you through the tools a business starts with, step by step — what each one costs, why it matters and what stops working without it — in budget bundles from Free to Everything, so you connect what your plan needs and nothing more.

docs/tools/integration-catalog.json · docs/tools/connection-guide.md · docs/tools/tools.json · platform/apps/web/src/app/(portal)/setup/page.tsx

Every agent is a file you can read. Every scheduled task shows its projected monthly cost before you save it, usage shows what each run used, and every approval is kept in an audit log you can download.

.claude/skills/shai/SKILL.md · platform/apps/web/src/server/routers/tasks.ts · platform/apps/web/src/app/api/usage.csv/route.ts · platform/apps/web/src/app/api/audit.csv/route.ts

Describe your ideal customer and get exactly them: people by age, income, home value, interests and life events such as new movers and new homeowners, or businesses by industry, title, size and revenue, down to a ZIP code or a radius. The count and the price come before you buy, and the list goes straight to Pitch Studio, Organic Outreach or GoHighLevel.

docs/handbook.md · platform/apps/web/src/content/feature-availability.ts

If you sell to other businesses, Pitch Studio finds businesses to pitch, scans their public website for where calls and enquiries slip away, builds a demo trained on their site, and writes the proposal.

.claude/skills/pitch-studio/SKILL.md · platform/apps/web/src/app/(portal)/pitch-studio/page.tsx · platform/apps/web/src/server/pitch/scan.ts

A personal squad for the rest of your week — fitness and food, sleep, dates and celebrations, personal time, reading and your smart home — with one planner that keeps your calendar.

docs/agent-registry.json · .claude/skills/life-planner/SKILL.md · .claude/skills/fitness-nutrition/SKILL.md

44 free squads, one for each trade SHAI has a playbook for, plus skills other SHAI users have written. A person reads every listing before it goes up, and installing one gives you your own copy to change as you like.

platform/apps/web/src/server/marketplace.ts · platform/apps/web/src/server/shelf-seeds.ts · platform/apps/web/src/app/(portal)/marketplace/page.tsx

103 named specialists across 11 squads, each a written skill file rather than a plugin installed into one general assistant, with a concierge that decides which one a request belongs to.

docs/agent-registry.json · docs/agent-registry.md · .claude/skills/shai/SKILL.md

One assistant, with plugins and apps that add capabilities; OpenAI migrated its app directory to a plugin directory on 9 July 2026.

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt — read 2026-09-16

A real browser held open under its own profile per business rather than a shared agent mode, with a login the owner grants like handing a new hire a seat and an approval gate in front of anything that cannot be undone.

platform/packages/browser/src/index.ts · docs/platform/architecture.md

Agent mode uses screenshots of a virtual browser to click buttons, fill forms and navigate sites; it is trained to ask before taking many important actions, and is available on Pro, Plus, Business, Enterprise and Edu.

https://help.openai.com/en/articles/11752874-chatgpt-agent — read 2026-09-16

The customer's own model key under their own vendor agreement. SHAI never trains on anything, because SHAI trains nothing — it runs somebody else's model on the customer's own account.

platform/packages/models/src/policy.ts · platform/apps/web/src/content/security.ts · docs/platform/secrets-audit.md

For Business, Enterprise and Edu, OpenAI does not use information accessed from connectors to train models by default. For Free, Plus, Go and Pro, OpenAI may use information accessed from apps to train its models if the “Improve the model for everyone” setting is on.

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt — read 2026-09-16