# SHAI — Twilio

> The SMS and voice transport behind the notify port (tools/notify.py); rung 1 for sms, the only rung for call.

Canonical page: /integrations/twilio

## How SHAI connects to it
SHAI talks to it directly, with the key you paste. It is one of the tools SHAI has written up — what it costs, why it matters, what breaks without it — as `twilio` in the tool guide.

## What it needs
a key you paste, in Setup or on /connections.

## Where that was read
docs/tools/tools.json (twilio), verified 2026-09-16.

Connect it: /connections?tool=twilio